Cancellation & Refunds

MotionCode Pro and Team are billed as recurring monthly subscriptions in US Dollars (USD) through Razorpay.

Your subscription renews automatically at the end of each billing cycle until you cancel it.

You can cancel at any time from Billing settings inside your account. No cancellation fee applies.

When you cancel, your plan stays active until the end of the current billing cycle, and you are not charged again. After the cycle ends, your account moves to the free plan.

Because access is delivered immediately and billing is monthly, payments for a billing cycle that has already started are generally non-refundable.

If you were charged in error, charged after cancelling, or could not access the service due to a fault on our side, contact us within 7 days of the charge and we will review and, where appropriate, issue a full or prorated refund.

Approved refunds are returned to the original payment method via Razorpay, typically within 5–7 business days.

Email motioncode.auth@gmail.com from the address on your account with your payment ID and the reason for the request. We respond to refund requests within 3 business days.